The Crucial Moment on the Factory FloorThe stifling heat of a Pune metal fabrication plant pressed down on us just as the factory floor alarm wailed. A key human-machine interface screen on the main conveyor line had gone pitch black. An operator had struck it with a...
The Sudden Silence of the Factory FloorThe rhythmic hum of the assembly line at a heavy manufacturing plant in Ohio suddenly died. A thirty-five-year-old control panel screen flashed a final, green spark and faded to black. This sudden failure threatened to halt the...
The Costly Lesson of a Blacked-Out ScreenThe rhythmic thrum of our Ohio automotive parts facility vanished into an eerie silence on a freezing Tuesday morning in October. Up on the main line, a lone interface display had frozen into a blank glare, ignoring our...
The Brutal Reality of the Indian Factory Floor Upgrading an Indian factory floor is a battle against the elements. Sweltering heat, choking dust, metal shavings, and erratic power surges make short work of ordinary computers. This deep dive into Touch Monitor Case...
The Port of Mumbai and the AwakeningThe cold glare of fluorescent lamps inside the Mumbai customs warehouse washed over a stack of wooden crates. Inside sat our first major shipment of interactive displays, representing six months of intense design work for local...
The Humid Mornings of Chennai and the Evolution of the ScreenOne stifling morning in 2013, deep inside a Chennai automotive plant, our engineering team watched a disaster unfold in slow motion. The air was thick, the machinery buzzed, and then everything went dead. An...